The SAP Sales Cloud and Service Cloud (C4C) Pre-Release Briefing | Release 2411 (November 2024) introduces Guided Selling, a feature that enhances sales effectiveness by providing structured, step-by-step guidance. With this tool, SAP enables sales reps to navigate complex opportunities effortlessly, ensuring no lead is left behind.
- Opportunity Kanban View: Guided Selling now integrates a Kanban view, where sales reps can click on opportunities directly to open the details page. This one-click access streamlines the sales process, allowing reps to view, manage, and respond to opportunities instantly.
- Customizable Settings: Administrators can configure Guided Selling to match business needs, providing a tailored experience that aligns with organizational goals. This flexibility helps reps follow best practices while allowing companies to control sales flows effectively.
- Enhanced Sales Process Management: Guided Selling offers interactive prompts and structured guidance, keeping sales reps on course throughout the sales cycle. This feature reduces errors, speeds up the sales process, and increases the likelihood of successful outcomes.
Guided Selling empowers sales teams to work smarter, providing intuitive guidance that enhances opportunity management and helps reps close deals with greater efficiency.
